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Our lobby remains closed, but members can conduct business through the SmartHub app, phone, mail, and night deposit box. If you are experiencing financial hardship, please contact our office to make payment arrangements. Every effort will be made to assist our members during this time.

 

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RECC Steps Taken to Minimize the Effect of COVID-19

Like most Americans, RECC has had our share of recent challenges. When a regional virus in China became an epidemic, and later a pandemic known as COVID-19, measures were enacted to assure the cooperative would remain open and provide continuous service. Outage calls will need answered and line crews must be available for repairs. Long before Illinois’ shelter-in-place order was issued, plans were implemented to keep employees safe, healthy and isolated. As a service provider, we have a commitment to provide our membership with reliable electricity. That includes protecting the employees who make that happen.

RECC Steps Taken to Minimize the Effect of COVID-19

  • All travel suspended
  • Meetings canceled
  • Training postponed
  • Office and warehouse closed to public
  • Restricted access of deliveries and parcels
  • Qualified employees assigned to work at home
  • Office building isolated from warehouse
  • Inside employees remain in office with doors closed
  • Communicate by email, phone or video application
  • Report individual or family exposure of COVID-19
  • Clean and disinfect common areas twice daily
  • Social distancing encouraged after work

Line Crew Procedures

  • Assigning duties remotely
  • Limited time inside building
  • Avoid warehouse except for restocking truck
  • One lineman per vehicle
  • Disinfecting their assigned truck
  • Self-policing and encouraging sick to stay home